Thursday, December 17, 2009

Vendorzilla: Florist





Dear Floristzilla, a bride usually has some very specific ideas for her flowers, or her colors, or her look. And she really puts a lot of stock in you to help her make her vision come true. You can quickly go from being her best friend to her floristzilla...

Floristzilla, if a bride shows you a picture of a bouquet and says she wants it to look exactly like that, make sure that the bride in the picture isn't a size 2 and this your client is a size 14, that will make a difference in the size of the bouquet. And you don't want her to ultimately be disappointed.

Floristzilla, please realize how important colors are to brides. If her colors are Burgandy and Rose, and the blooms show up to you and they are hot pink... please know that isn't going to be acceptable. Fix it before you deliver the bouquets.

Floristzilla, if there is a problem, address it, you ignoring the situation doesn't make things any better. It does in fact, make it worse.

Floristzilla, communication is K-E-Y! Please communicate, don't wait 3 weeks to return a call, don't answer other calls in a meeting with your clients, don't be late to meetings, don't not meet the contract obligations.

Floristzilla, if the bride tells you she has $10,000 to spend and your initial proposal comes back $30,000 that is going to scare her off. Don't do that. And then, don't come back and ask me what happened...

Floristzilla, don't get on your high horse during a meeting, there is already a lot of emotions going on when a wedding is being planned. And additional drama queen (or king) is not necessary.

Wow! There are so many more... what would make your florist a "zilla"?

5 comments:

David Coleman said...

yeah, the wrong colored flower thing happened to us, and they didn't say anything about it till the flowers were picked up the day before. I wish we had an enforcer there to fix it for us, we were so overwhelmed that we just said "screw it". Now we've got all bright colors and baby pink in our bouquet pictures :(

Flowers said...

I must say the colour of flower looks good making the picture looks wonderful. Bride is looking pretty.

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